What is your return policy?
Do you give discounts for large quantity orders?
I already have a FEDEX/UPS account, will you ship it using my account?
How fast will I get my order?
Are these new or used items?


What is your return policy?
All items purchased from ValueMailers may be returned in their original, unused condition for a full refund of the purchase price minus shipping and a 5% restocking fee within 7 days from the date of delivery. The return shipping will be the buyer's responsibility. Credit will be issued in the same form as payment received.

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Do you give discounts for large quantity orders?
Yes we do give discounts for large orders. Please email or call for quote.

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I already have a FEDEX/UPS account, will you ship it using my account?
No, we will use our FedEx/UPS/USPS accounts to ship your item.

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How fast will I get my order?
If we receive your payment by 12 Noon EST we will ship your order the same day. If not, we will ship it the next business day.

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Are these new or used items?
All of our items are brand new, never used.

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